UPDATED: September 18th 2025
At Scentuals, our mission has always been to create safe, natural, and effective skincare that you can trust - crafted with care, sustainability, and integrity. We know how much our U.S. customers value having access to clean, plant-based products that elevate their daily essential routine from their Canadian neighbours, and we’re grateful for your continued support over the years.
That’s why we want to share some important updates with you regarding changes to our U.S. shipping capabilities.
Due to the current uncertainty around tariffs and trade regulations, we have made the difficult decision to temporarily disable orders shipping to the United States.
Please know this is not a decision we take lightly. We are carefully monitoring the situation as it evolves and remain committed to resuming U.S. shipping as soon as it becomes viable.
We will provide timely updates here on our website, social platforms and our email newsletter as soon as we have more information.
Frequently Asked Questions
Why can’t I place an order to the U.S. right now?
At this time, new tariff policies have created uncertainty that makes it challenging for us to ship to the United States without risk of additional costs and delays for customers.
When will Scentuals resume shipping to the U.S.?
We are closely watching changes to trade policies and tariffs. While we cannot provide an exact timeline, we are committed to re-opening U.S. shipping as soon as the situation allows.
Can I still buy Scentuals products in the U.S.?
In the meantime, you may still find our products through select retailers and partners. You can use our Store Locator to find your nearest retailer carrying Scentuals. Availability and selection may vary. Click HERE to access the Store Locator.
How will I know when shipping to the U.S. is available again?
We will share updates on our website, socials and via our email newsletter. If you’d like to be the first to know, please sign up for our newsletter and make sure to follow our Instagram @scentuals
While this pause is temporary, our commitment to transparency, quality, and accessibility remains unchanged. Thank you for your patience and understanding as we navigate these evolving trade circumstances.
With gratitude,
The Scentuals Team 🌿
